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Suggestions & Complaints Review
An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to submit suggestions and complaints to the Patient Services Department to ensure the quality of cares, without the need to visit MNGHA premises.
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- Log-in to the Patient Services portal using your Nafath, biometric, or credentials.
- Go to the Main Page in the Patient Services Portal.
- Click on the messages icon.
- Select suggestions and complaints from the messages screen.
- Select the required service.
- Write the content of the message.
- Add email.
- Add attachments if any.
- Click send.
Individuals , resident , citizen
Target Audience
Fawry
Service Duration
IOS App , Android App
Service Delivery Channels
Arabic , English
Service Offered In Language
Free
Service Cost
Phone
00966118011111
[email protected]
Download User Manual
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Comments & Suggestions
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