Help & Support

We work continuously to make your experience through government services easier, see what support channel suits better your necessities

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Fill in the contact us form or get in touch with with us using via mobile or mobile and let us know how we can help you

Service Availability :

All Week

Response Time :

within 5 days

Frequently Asked Questions

This section provides users with answers to all frequently asked questions related services in the unified national platform.

Live chat

Live chat is a 24 hour e-service that users can use when facing any issues within the website

Service Availability :

All Week

Response Time :

Immediate response

Digital complaints

Escalate complaints with any entity, request some enhancements or digitise for any government services.

Service Availability :

All Week

Response Time :

within 5 days

Report Corruption to Nazaha

An e-service provided by (Nazaha) which enables beneficiaries to report any corruption in one of the authorities or provided services

Service Availability :

All Week

Response Time :

One Working Day

Emergency contacts

The page provides a list of emergency contact numbers in Saudi Arabia

Service Availability :

All Week

Response Time :

Immediate response

Social media

The page provides a list of social media platforms that are for the relative entity

Service Availability :

All Week

Response Time :

One Working Day

Sign language live support

The page provides a list of social media platforms that are for the relative entity

Service Availability :

One Working Day

Response Time :

One Working Day

Comments & Suggestions

For any inquiries or comments, please fill in the required information.